SERVICE USER INVOLVEMENT

 

RWCDAS is committed to encourage service users to use their lived experience to help shape the service

 

You can get involved in a number of ways:

 

Peer mentoring

You can use your experience to help guide other service users on their recovery journey

 

Volunteering

You could run groups, help in allotments and assist outings. You can also be placed with one the service’s department to work alongside key worker on delivering treatment interventions including delivering groups or to meet and greet new service users when they first attend for assessment

 

Service User representation

As a service user rep, you would arrange meetings with your fellow service users, keeping them informed of the goings on in the services and bringing any concerns to the Service User Council, to help to ensure that service users’ voices are heard and that their treatment is the best it can be

 

 

Service User Council (SUC)

 

What is the Service user council?

 

It is a collective of ex-service users from RWCDAS coming together to support clients in their recovery and treatment Journey.

 

Service user reps from the different pathways in RWCDAS give feedback to the SUC on behalf of all service users, with the aim of making sure clients get the best treatment available.

 

SUC ensures that the Service users have a voice.

                                                                              TESTIMONIES

 

 

Laura (22/07/2025): “I was made to feel safe, supported and listened to and I am really thankful to the kind receptionist who sat and helped me with the forms”